{
  "url": "https://openlegislation.uk/regulated-services-service-providers-and-responsible-individuals-wales-regulations-2017/regulation-77",
  "json_url": "https://openlegislation.uk/regulated-services-service-providers-and-responsible-individuals-wales-regulations-2017/regulation-77.json",
  "legislation": "wsi/2017/1264",
  "legislation_title": "The Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017",
  "legislation_url": "https://openlegislation.uk/regulated-services-service-providers-and-responsible-individuals-wales-regulations-2017",
  "path": "regulation/77",
  "kind": "regulation",
  "number": "77",
  "heading": "Duty to ensure there are systems in place to record incidents and complaints",
  "text": "The responsible individual must ensure that there are effective systems in place to record incidents, complaints and matters on which notifications must be made in accordance with regulations 60 to 62 and 84.",
  "extent": "E+W",
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/wsi/2017/1264/regulation/77",
    "retrieved_at": "2026-10-28T23:24:38.801027+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}