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Article 65 Interpretation of this Part

Original text. Later amendments are not shown.

(1)

In this Part—

  • “FEN” has the meaning given in article 61(2)(a);

  • “PEN” has the meaning given in article 59(1);

  • “vulnerable consumers” has the meaning given in article 39(4).

(2)

References in this Part to remedying the consequences of a contravention include references to paying an amount to a person—

(a)

by way of compensation for loss or damage suffered by that person, or

(b)

in respect of annoyance, inconvenience or anxiety to which the person has been put.

(3)

In determining for the purposes of provisions of this Part whether a contravention is a serious contravention, OFCOM must have regard, in particular, to matters likely to have a significant impact on consumers or the general public in the United Kingdom or in a part of the United Kingdom.