Paragraph 9 Specific information required from merchants
Where a PRS provider is a merchant, the PRS provider must also provide the following information in respect of each controlled PRS to be provided to consumers—
(a)
the brand name (if any) of the service,
(b)
a brief description of the service,
(c)
the means by which consumers may use the service, including the telephone number (if applicable),
(d)
the telephone number or email address to be used by consumers for making any complaints or enquiries,
(e)
details of the name of any other PRS provider involved in the provision of that service, including for promotion and marketing of that service, and
(f)
the name of any other person contracted with respect to the service, including for the promotion and marketing of that service.