# Renting Homes (Fees, Discrimination etc.) (Wales) Act 2019, Paragraph 11


(1) The exceptions specified in paragraphs 8, 9 and 10 may not be relied upon unless the condition in sub-paragraph (2) is met.
(2) The condition is that, before payment of the holding deposit, information within sub-paragraph (3) has been provided to the contract-holder by either the landlord or (if one has been instructed by the landlord in relation to the contract) the letting agent.
(3) Information within this sub-paragraph is information specified in, or of a description specified in, regulations.
(4) Information is not to be treated as having been provided to the contract-holder, for the purposes of sub-paragraph (1), unless it has been provided in whatever way (if any) is specified in the regulations.
(5) In a case where a landlord has instructed a letting agent in relation to a contract, the exception in paragraph 9 may, in addition, not be relied upon unless the agent takes all reasonable steps to assist the landlord to enter into a contract before the deadline for agreement.

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Source: https://www.legislation.gov.uk/anaw/2019/2/schedule/2/paragraph/11 (the official version)
Page: https://openlegislation.uk/renting-homes-fees-discrimination-etc-wales-act-2019/schedule-2/paragraph-11
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.