Regulation 12 Determination and payment of claims
The adjudication officer shall consider a claim promptly and in accordance with the relevant provisions of these Regulations.
Where that determination takes into account any estimated cost or expense or any future event, it shall be a preliminary determination subject to confirmation when evidence of the actual amount or the occurrence of the event is provided.
The adjudication officer shall within 2 days of making his determination give to the claimant written notification of his determination containing a statement—
giving reasons for the determination;
showing how the award, if any, has been calculated and the factors taken into account in awarding that amount;
that the claimant may, if he is dissatisfied with the determination of his claim, appeal against the determination to a reserve forces appeal tribunal, and giving the address to which such an appeal should be sent.
Any payment awarded under these Regulations shall be made by the Secretary of State.