Regulation 12 Determination and payment of claims

(1)

An adjudication officer shall consider a claim promptly and in accordance with the relevant provisions of these Regulations.

(2)

Where that determination takes into account any estimated cost or expense or any future event, it shall be a preliminary determination subject to confirmation when evidence of the actual amount or the occurrence of the event is provided.

(3)

As soon as reasonably practicable after making his determination an adjudication officer shall provide to the claimant a written notification of his determination containing a statement—

(a)

giving reasons for the determination;

(b)

showing how any award has been calculated and the factors that were taken in to account when awarding that amount;

(c)

that the claimant may, if he is dissatisfied with the determination of his claim, appeal against the determination to a reserve forces appeal tribunal, and giving the address to which such an appeal should be sent.