# The Residential Care Homes Regulations (Northern Ireland) 2005, Paragraph 11

Extent: N.I.

A record of all complaints made by residents or representatives or relatives of residents or by persons working at the home about the operation of the home, and the action taken by the registered person in respect of any such complaint.

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Source: https://www.legislation.gov.uk/nisr/2005/161/schedule/4/paragraph/11 (the official version)
Page: https://openlegislation.uk/residential-care-homes-regulations-northern-ireland-2005/schedule-4/paragraph-11
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.