# The Residential Family Centres Regulations (Northern Ireland) 2007, Regulation 4: Resident’s guide

Extent: N.I.

(1) The registered person shall produce a written guide to the residential family centre which shall include—
(a) a summary of the statement of purpose including the philosophy of care;
(b) the terms and conditions in respect of accommodation to be provided for residents, including as to the amount and method of payment of fees;
(c) a standard form of contract for the provision of services and facilities by the registered provider to residents;
(d) a summary of the complaints procedure established under regulation 23;
(e) the address and telephone number of the RQIA.
(2) The registered person shall also provide, on request, access to a copy of the most recent inspection report and information on how to access earlier inspection reports.
(3) The registered person shall supply a copy of the resident’s guide to the RQIA and each resident or their representative.
(4) Where a HSS trust has made arrangements for the provision of accommodation with board and personal care to the resident at the centre, the registered person shall supply to the resident a copy of the agreement specifying the arrangements made.

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Source: https://www.legislation.gov.uk/nisr/2007/236/regulation/4 (the official version)
Page: https://openlegislation.uk/residential-family-centres-regulations-northern-ireland-2007/regulation-4
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.