# The Revenue and Customs (Complaints and Misconduct) (Amendment) Regulations 2025, Regulation 18: Amendment to regulation 29


In regulation 29 (duties of the Director General on references under regulation 28)—
(a) in paragraph (3)—
(i) after “in whatever” insert “reasonable and proportionate”;
(ii) for “or take” substitute “which may include taking”;
(b) in paragraph (4), for sub-paragraph (b) substitute—
“(b) except in a case where it appears to the Director General that to do so might prejudice an investigation of the complaint (whether an existing investigation or a possible future one), to the person complained against (if any).”.

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Source: https://www.legislation.gov.uk/uksi/2025/703/regulation/18 (the official version)
Page: https://openlegislation.uk/revenue-and-customs-complaints-and-misconduct-amendment-regulations-2025/regulation-18
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.