# The Revenue and Customs (Complaints and Misconduct) (Amendment) Regulations 2025, Regulation 42: Amendment to regulation 54


In regulation 54 (duty to keep the complainant informed)—
(a) in paragraph (1), in sub-paragraph (b) for “management” substitute “direction”;
(b) in paragraph (2)—
(i) omit the “or” after sub-paragraph (a);
(ii) omit sub-paragraph (b);
(c) in paragraph (4), in sub-paragraph (c) after “under regulation” insert “66 (final reports on investigations: complaints, conduct matters and certain DSI matters) or”.

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Source: https://www.legislation.gov.uk/uksi/2025/703/regulation/42 (the official version)
Page: https://openlegislation.uk/revenue-and-customs-complaints-and-misconduct-amendment-regulations-2025/regulation-42
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.