# The Revenue and Customs (Complaints and Misconduct) (Amendment) Regulations 2025, Regulation 50: Amendment to regulation 64


In regulation 64 (register to be kept by the Director General), in paragraph (2) for sub-paragraph (a) substitute—
“(a) learning lessons from the handling of complaints, conduct matters or DSI matters;
(aa) demonstrating the thoroughness and effectiveness of the handling of complaints or such matters;”.

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Source: https://www.legislation.gov.uk/uksi/2025/703/regulation/50 (the official version)
Page: https://openlegislation.uk/revenue-and-customs-complaints-and-misconduct-amendment-regulations-2025/regulation-50
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.