{
  "url": "https://openlegislation.uk/royal-ulster-constabulary-complaints-informal-resolution-regulations-2000/regulation-5",
  "json_url": "https://openlegislation.uk/royal-ulster-constabulary-complaints-informal-resolution-regulations-2000/regulation-5.json",
  "legislation": "nisr/2000/319",
  "legislation_title": "Royal Ulster Constabulary (Complaints) (Informal Resolution) Regulations 2000",
  "legislation_url": "https://openlegislation.uk/royal-ulster-constabulary-complaints-informal-resolution-regulations-2000",
  "path": "regulation/5",
  "kind": "regulation",
  "number": "5",
  "heading": "Records",
  "text": "(1) When a complaint is dealt with by way of informal resolution under these regulations a record shall be made of the outcome of the procedure and a complainant shall be entitled to obtain a copy thereof from the Ombudsman if he applies for such a copy not later than the end of three months from the day on which—\n(a) the informal resolution of his complaint was achieved; or\n(b) for whatever other reason, the appropriate authority determines that the complaint should no longer be subject to the said procedure.\n(2) The appropriate authority shall forward to the Ombudsman a record of the outcome of a complaint dealt with by way of informal resolution under these regulations as soon as the process is deemed complete by the appropriate authority.\n(3) The record shall include any written statement of satisfaction which may have been completed by the complainant.",
  "extent": "N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "I",
      "label": "I1",
      "text": "Reg. 5 in operation at 6.11.2000, see reg. 1"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/nisr/2000/319/regulation/5",
    "retrieved_at": "2026-10-29T02:14:15.219501+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}