Paragraph 14 Enforcement

The contract shall include a provision for resolving disputes about the application of this Code in a fast, efficient and cost-effective way as an alternative to litigation, and which is designed to achieve a resolution to which all the parties are committed. The service provider, public sector organisation and recognised trade unions or other staff representatives, shall all have access to this “alternative dispute resolution” (ADR) process (Annex A to this Code sets out the ADR mechanism).