{
  "url": "https://openlegislation.uk/scottish-public-services-ombudsman-act-2002/crossheading-listed-authorities-complaints-handling-procedures",
  "json_url": "https://openlegislation.uk/scottish-public-services-ombudsman-act-2002/crossheading-listed-authorities-complaints-handling-procedures.json",
  "legislation": "asp/2002/11",
  "legislation_title": "Scottish Public Services Ombudsman Act 2002",
  "legislation_url": "https://openlegislation.uk/scottish-public-services-ombudsman-act-2002",
  "path": "crossheading/listed-authorities-complaints-handling-procedures",
  "kind": "crossheading",
  "number": null,
  "heading": "Listed authorities: complaints handling procedures",
  "text": null,
  "extent": "S",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Ss. 16A-16G and cross-heading inserted (1.8.2010) by Public Services Reform (Scotland) Act 2010 (asp 8), ss. 119, 134(7); S.S.I. 2010/221, art. 3(2), sch."
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/asp/2002/11/crossheading/listed-authorities-complaints-handling-procedures",
    "retrieved_at": "2026-10-29T20:17:01.368750+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}