Regulation 8 Disputes
Where a qualifying person is aggrieved by any decision of a landlord concerning any question arising under the Regulations he may within 28 days of his being notified of that decision require it to be reviewed or reconsidered as the case may be.
Where a review or reconsideration is required under paragraph (1) the decision—
shall be reviewed by a valuer or surveyor, who took no part in making the decision, appointed for the purpose by the landlord; or
shall be reviewed by any of the landlord’s members who took no part in making the decision; or
shall be reconsidered by all the landlord’s members;
and the qualifying person may make written representations to and, accompanied by any representative of his choice, oral representations before, the person or persons undertaking the review or reconsideration.