# The Service Custody and Service of Relevant Sentences Rules 2009, Article 34: Complaints

Extent: E+W+S+N.I.

(1) A detainee may submit a complaint relating to any matter to the commandant.
(2) The commandant shall investigate any complaint made to him and, if he decides it is well-founded, he shall decide what redress (if any), within his authority, would be appropriate and grant that redress;
(3) The right of a detainee to submit a complaint under this rule is in addition to his right to make a complaint under section 334 of the Act or under these Rules to the independent monitoring board or the service visiting officer.

---
Source: https://www.legislation.gov.uk/uksi/2009/1096/article/34 (the official version)
Page: https://openlegislation.uk/service-custody-and-service-of-relevant-sentences-rules-2009/article-34
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.