{
  "url": "https://openlegislation.uk/service-custody-and-service-of-relevant-sentences-rules-2009/article-69",
  "json_url": "https://openlegislation.uk/service-custody-and-service-of-relevant-sentences-rules-2009/article-69.json",
  "legislation": "uksi/2009/1096",
  "legislation_title": "The Service Custody and Service of Relevant Sentences Rules 2009",
  "legislation_url": "https://openlegislation.uk/service-custody-and-service-of-relevant-sentences-rules-2009",
  "path": "article/69",
  "kind": "article",
  "number": "69",
  "heading": "Resolution of complaints made to the service visiting officer",
  "text": "On receipt of a complaint reported to him by the service visiting officer, the local commander shall investigate it and, if he decides the complaint is well-founded, he shall decide what redress (if any) within his authority would be appropriate and grant any such redress.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "I",
      "label": "I1",
      "text": "Art. 69 in force at 31.10.2009, see art. 1(1)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2009/1096/article/69",
    "retrieved_at": "2026-10-29T03:12:42.593997+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}