# The Service Custody and Service of Relevant Sentences Rules 2009, Article 69: Resolution of complaints made to the service visiting officer

Extent: E+W+S+N.I.

On receipt of a complaint reported to him by the service visiting officer, the local commander shall investigate it and, if he decides the complaint is well-founded, he shall decide what redress (if any) within his authority would be appropriate and grant any such redress.

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Source: https://www.legislation.gov.uk/uksi/2009/1096/article/69 (the official version)
Page: https://openlegislation.uk/service-custody-and-service-of-relevant-sentences-rules-2009/article-69
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.