{
  "url": "https://openlegislation.uk/social-housing-ombudsman-wales-regulations-2005/regulation-2",
  "json_url": "https://openlegislation.uk/social-housing-ombudsman-wales-regulations-2005/regulation-2.json",
  "legislation": "wsi/2005/1816",
  "legislation_title": "The Social Housing Ombudsman (Wales) Regulations 2005",
  "legislation_url": "https://openlegislation.uk/social-housing-ombudsman-wales-regulations-2005",
  "path": "regulation/2",
  "kind": "regulation",
  "number": "2",
  "heading": "Interpretation",
  "text": "In these Regulations —\n“action” (“camau”) includes a failure to act (and related expressions must be construed accordingly);\n“complainant” (“achwynydd”) means a person who claims to have sustained injustice or hardship as a result of a matter which SHOW is entitled to investigate under these Regulations other than a social landlord acting in its capacity as such;\n“SHOW” (“OTCC”) means the Social Housing Ombudsman for Wales;\n“relevant action” (“camau perthnasol”) means action taken by the social landlord in its capacity as social landlord;\n“relevant service” (“gwasanaeth perthnasol”) means any service which it is the social landlord’s function to provide in its capacity as social landlord; and\n“social landlord” (“landlord cymdeithasol”) has the same meaning as “Social landlord in Wales” as defined by section 51C(1) of the Housing Act 1996.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "footnote",
      "label": "f1",
      "text": "See section 51A (Social Housing Ombudsman for Wales) of the Housing Act 1996 (c. 52) — the person who is the Local Commissioner for Wales will also be the Social Housing Ombudsman for Wales."
    },
    {
      "type": "footnote",
      "label": "f2",
      "text": "1996 c. 52. See section 51C(1)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/wsi/2005/1816/regulation/2",
    "retrieved_at": "2026-10-29T00:05:52.072177+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}