# The Social Housing Ombudsman (Wales) Regulations 2005, Regulation 2: Interpretation


In these Regulations —
“action” (“camau”) includes a failure to act (and related expressions must be construed accordingly);
“complainant” (“achwynydd”) means a person who claims to have sustained injustice or hardship as a result of a matter which SHOW is entitled to investigate under these Regulations other than a social landlord acting in its capacity as such;
“SHOW” (“OTCC”) means the Social Housing Ombudsman for Wales;
“relevant action” (“camau perthnasol”) means action taken by the social landlord in its capacity as social landlord;
“relevant service” (“gwasanaeth perthnasol”) means any service which it is the social landlord’s function to provide in its capacity as social landlord; and
“social landlord” (“landlord cymdeithasol”) has the same meaning as “Social landlord in Wales” as defined by section 51C(1) of the Housing Act 1996.

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Source: https://www.legislation.gov.uk/wsi/2005/1816/regulation/2 (the official version)
Page: https://openlegislation.uk/social-housing-ombudsman-wales-regulations-2005/regulation-2
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.