# The Social Housing Ombudsman (Wales) Regulations 2005, Regulation 5: Description of individuals who may make a complaint


(1) The persons who may make a complaint are:
(a) a complainant;
(b) a person authorised by the complainant to act on behalf of the complainant; and
(c) if the complainant is not capable of authorising a person to act on their behalf, a person who appears to SHOW to be appropriate to represent a complainant.
(2) It is for SHOW to determine any question of whether a person is entitled under this regulation to make a complaint.

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Source: https://www.legislation.gov.uk/wsi/2005/1816/regulation/5 (the official version)
Page: https://openlegislation.uk/social-housing-ombudsman-wales-regulations-2005/regulation-5
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.