# The Social Housing Ombudsman (Wales) Regulations 2005, Regulation 9: Alternative resolution of complaints


(1) SHOW may take any action considered appropriate with a view to resolving a complaint which SHOW has power to investigate under regulation 6.
(2) SHOW may take action under this regulation in addition to or instead of conducting an investigation into the complaint.
(3) Any action under this regulation must be taken in private.

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Source: https://www.legislation.gov.uk/wsi/2005/1816/regulation/9 (the official version)
Page: https://openlegislation.uk/social-housing-ombudsman-wales-regulations-2005/regulation-9
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.