Section 99 Decision of insurance officer
(1)
An insurance officer to whom a claim or question is submitted under section 98 shall take it into consideration and, so far as practicable, dispose of it in accordance with this section, and with procedure regulations under section 115, within 14 days of its submission to him.
(2)
Subject to section 103 below (reference of special questions), the insurance officer may in the case of any claim or question so submitted to him—
(a)
decide it in favour of the claimant; or
(b)
decide it adversely to the claimant; or
(c)
refer it to a local tribunal.
(3)
Where an insurance officer refers a case to a local tribunal, notice in writing of the reference shall be given to the claimant.