# The Social Services Complaints Procedure (Wales) Regulations 2005, Regulation 31: Transitional Provision


(1) Subject to paragraph (2) where a complaint has been made in accordance with any former complaints procedure before 1 January 2006, it must be considered in accordance with that procedure.
(2) Where, in accordance with a former complaints procedure, a complainant—
(a) has made a request to a local authority for review by a panel, or
(b) would have been entitled to make such a request after 1 January 2006,
the local authority must treat any such request (if made) as a request for the complaint to be considered under Part VI of these Regulations.

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Source: https://www.legislation.gov.uk/wsi/2005/3366/regulation/31 (the official version)
Page: https://openlegislation.uk/social-services-complaints-procedure-wales-regulations-2005/regulation-31
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.