# The Social Services Complaints Procedure (Wales) Regulations 2005, Regulation 4: Duty to establish a complaints procedure


Each local authority must make arrangements in accordance with these regulations for the handling and consideration of complaints and the arrangements must be in writing.

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Source: https://www.legislation.gov.uk/wsi/2005/3366/regulation/4 (the official version)
Page: https://openlegislation.uk/social-services-complaints-procedure-wales-regulations-2005/regulation-4
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.