# The Social Services Complaints Procedure (Wales) Regulations 2005, Regulation 8: Information and training for staff


Each local authority must ensure that their staff are informed about and appropriately trained in the operation of the complaints procedure.

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Source: https://www.legislation.gov.uk/wsi/2005/3366/regulation/8 (the official version)
Page: https://openlegislation.uk/social-services-complaints-procedure-wales-regulations-2005/regulation-8
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.