# The Social Services Complaints Procedure (Wales) Regulations 2014, Regulation 3: Duty to establish a complaints procedure

Extent: E+W

(1) Each local authority must make arrangements in accordance with these Regulations for the handling and consideration of complaints.
(2) The arrangements made in accordance with paragraph (1) must be in writing.

---
Source: https://www.legislation.gov.uk/wsi/2014/1794/regulation/3 (the official version)
Page: https://openlegislation.uk/social-services-complaints-procedure-wales-regulations-2014/regulation-3
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.