# The Social Services Complaints Procedure (Wales) Regulations 2014, Regulation 8: Information and training of staff

Extent: E+W

Each local authority must ensure that its staff are informed about and appropriately trained in t0he operation of the arrangements for the handling and investigation of complaints.

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Source: https://www.legislation.gov.uk/wsi/2014/1794/regulation/8 (the official version)
Page: https://openlegislation.uk/social-services-complaints-procedure-wales-regulations-2014/regulation-8
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.