Regulation 31 Termination of unwanted automatic call forwarding

Where calls originally directed to another line are being automatically forwarded to a subscriber’s line as a result of action taken by a third party and the subscriber so requests the relevant telecommunications service provider (“the subscriber’s provider”), that provider shall ensure, without charge, that such forwarding ceases without any avoidable delay, and any other telecommunications service provider and any telecommunications network provider shall comply with any reasonable requests made by the subscriber’s provider for the purposes of this regulation.