{ "url": "https://openlegislation.uk/telecommunications-open-network-provision-voice-telephony-regulations-1998/regulation-10", "json_url": "https://openlegislation.uk/telecommunications-open-network-provision-voice-telephony-regulations-1998/regulation-10.json", "legislation": "uksi/1998/1580", "legislation_title": "The Telecommunications (Open Network Provision) (Voice Telephony) Regulations 1998", "legislation_url": "https://openlegislation.uk/telecommunications-open-network-provision-voice-telephony-regulations-1998", "path": "regulation/10", "kind": "regulation", "number": "10", "heading": "Directory services—systemless service providers", "text": "(1) Where a systemless service provider has a contract with a subscriber for the provision of publicly available telephone services in respect of which a telephone number has been allocated to that subscriber (whether or not by the systemless service provider) the systemless service provider shall ensure that:\n(a) directory information concerning that subscriber, in relation to services provided by the systemless service provider to that subscriber, is included in a publicly available telephone directory, and as part of a directory information service provided to end-users;\n(b) the subscriber has the right to verify, correct or request removal of such directory information relating to that subscriber; and\n(c) it complies with relevant data protection legislation when processing any data or information pursuant to this regulation.\n(2) (a) The publicly available telephone directories referred to in paragraph (1)(a) above shall comply with the requirements set out in regulation (9)(3) above; and\n(b) The directory information service referred to in paragraph (1)(a) above shall comply with the requirement set out in regulation 9(4) above.\n(3) The obligation in paragraph (1) above applies whether or not such directory or directory information service is provided to that subscriber by the systemless service provider, or by another person.\n(4) The obligation in paragraph (1) above does not apply to the extent that a subscriber has expressed opposition to inclusion of directory information about him in a publicly available telephone directory or as part of a directory information service provided to end-users.\n(5) The systemless service provider may charge its subscribers a reasonable fee for inclusion of directory information in a publicly available telephone directory or as part of the directory information service referred to in paragraph (1) above.\n(6) Where the systemless service provider has been allocated telephone numbers by a person other than the Director, the systemless service provider shall on request in accordance with sub-paragraph (8) below, supply to:\n(a) the person who allocated such telephone numbers to the systemless service provider; or\n(b) if different from the person referred to in paragraph (a) above, the licensee who was allocated such telephone numbers by the Director;\nthe name, address and telephone number of the systemless service provider’s subscribers and of other end-users allotted telephone numbers from the telephone numbers allocated to the systemless service provider.\n(7) The systemless service provider shall supply the information specified in paragraph (6) above for the purpose of enabling the person requesting the information to:\n(a) comply with its obligations under regulation 9;\n(b) meet any request made to that person in accordance with regulation 9 or paragraph (6) above.\n(8) The systemless service provider shall supply information in accordance with paragraph (6) above:\n(a) at the reasonable request of the person requesting the information unless the person requesting the information does not undertake to process such data or information in accordance with any code of practice issued or approved by the Data Protection Registrar, or the systemless service provider has reasonable grounds to believe that the person requesting the information will not comply with relevant data protection legislation;\n(b) after taking account of opposition expressed by any subscriber to inclusion of directory information about that subscriber in a publicly available telephone directory or as part of a directory information service; and\n(c) on terms which are fair, cost-oriented and non-discriminatory, and in a format which is agreed between the systemless service provider and the person requesting the information, or where no agreement is reached, in a format which is approved by the Director.\n(9) Where the systemless service provider supplies, to any person, pursuant to this regulation, data or information subject to any code of practice issued or approved by the Data Protection Registrar, the systemless service provider shall secure that such person undertakes to process such data or information in accordance with such code.", "extent": null, "status": null, "version": "current", "annotations": [], "outstanding_effects": [ { "type": "words substituted", "affecting": "uksi/1999/2093", "affecting_title": "The Telecommunications (Data Protection and Privacy) Regulations 1999" }, { "type": "words substituted", "affecting": "uksi/1999/2093", "affecting_title": "The Telecommunications (Data Protection and Privacy) Regulations 1999" }, { "type": "added", "affecting": "uksi/1999/2093", "affecting_title": "The Telecommunications (Data Protection and Privacy) Regulations 1999" }, { "type": "amended", "affecting": "uksi/1999/2093", "affecting_title": "The Telecommunications (Data Protection and Privacy) Regulations 1999" } ], "provenance": { "source": "legislation.gov.uk", "source_url": "https://www.legislation.gov.uk/uksi/1998/1580/regulation/10", "retrieved_at": "2026-10-29T11:26:31.570720+00:00" }, "licence": "Open Government Licence v3.0", "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives." }