{
  "url": "https://openlegislation.uk/telecommunications-open-network-provision-voice-telephony-regulations-1998/schedule-III",
  "json_url": "https://openlegislation.uk/telecommunications-open-network-provision-voice-telephony-regulations-1998/schedule-III.json",
  "legislation": "uksi/1998/1580",
  "legislation_title": "The Telecommunications (Open Network Provision) (Voice Telephony) Regulations 1998",
  "legislation_url": "https://openlegislation.uk/telecommunications-open-network-provision-voice-telephony-regulations-1998",
  "path": "schedule/III",
  "kind": "schedule",
  "number": "III",
  "heading": "SUPPLY-TIME AND QUALITY-OF-SERVICE INDICATORS, DEFINITIONS AND MEASUREMENT METHODS IN ACCORDANCE WITH THE REQUIREMENTS OF REGULATIONS 19 AND 20",
  "text": "INDICATOR (NOTE 1)\nDEFINITION\nMEASUREMENT METHOD\nNote 1\nIndicators should allow for performance to be analysed at a regional level (i.e. no less than level 2 in the Nomenclature of Territorial Units for Statistics (NUTS) established by Eurostat.)\nNote 2\nBilling accuracy. National definitions and measurement methods should be used until such time as a common definition and measurement method are agreed at the European level.\nsupply time for initial connection\nETSI ETR 138\nETSI ETR 138\nfault rate per access line\nETSI ETR 138\nETSI ETR 138\nfault repair time\nETSI ETR 138\nETSI ETR 138\nunsuccessful call ratio\nETSI ETR 138\nETSI ETR 138\ncall set up time\nETSI ETR 138\nETSI ETR 138\nresponse times for operator services\nETSI ETR 138\nETSI ETR 138\nresponse times for directory enquiry services\nas for operator services\nas for operator services\nproportion of coin and card operated public pay—telephones in working order\nETSI ETR 138\nETSI ETR 138\nbilling accuracy\nsee note 2\nsee note 2",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/1998/1580/schedule/III",
    "retrieved_at": "2026-10-29T11:26:31.570720+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}