# Tenant Fees Act 2019, Paragraph 11


(1) A payment for or in connection with the provision of a communication service is a permitted payment if the tenancy agreement requires the payment to be made.
(2) But, in the case of a payment to a landlord, if the amount of the payment exceeds the reasonable costs incurred by the landlord for or in connection with the provision of the service, the amount of the excess is a prohibited payment.
(3) In this Act “communication service” means a service enabling any of the following to be used—
(a) a telephone other than a mobile telephone;
(b) the internet;
(c) cable television;
(d) satellite television.

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Source: https://www.legislation.gov.uk/ukpga/2019/4/schedule/1/paragraph/11 (the official version)
Page: https://openlegislation.uk/tenant-fees-act-2019/schedule-1/paragraph-11
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.