Regulation 6 Duty to provide pre-application services
The pre-application services specified in this paragraph are—
if the request for pre-application services relates to a proposed householder application, the provision to the applicant of the information specified in regulation 7; or
The period specified in this paragraph is—
21 days beginning with the day on which a valid request for pre-application services is received, or such other period as may be agreed in writing between the applicant and the authority; or
where the fee required in respect of a request for pre-application services has been paid by a cheque which is subsequently dishonoured, the period specified in sub-paragraph (a) calculated disregarding the period between the date when the authority sent the applicant written notice of the dishonouring of the cheque and the date when the authority are satisfied they have received the full amount of the fee.
Any information given to the applicant must be given in writing.