{
  "url": "https://openlegislation.uk/uk-border-agency-complaints-and-misconduct-regulations-2010/regulation-20",
  "json_url": "https://openlegislation.uk/uk-border-agency-complaints-and-misconduct-regulations-2010/regulation-20.json",
  "legislation": "uksi/2010/782",
  "legislation_title": "The UK Border Agency (Complaints and Misconduct) Regulations 2010",
  "legislation_url": "https://openlegislation.uk/uk-border-agency-complaints-and-misconduct-regulations-2010",
  "path": "regulation/20",
  "kind": "regulation",
  "number": "20",
  "heading": "Recording and reference of conduct matters",
  "text": "(1) Any conduct matter which is required to be referred to the Director General shall be referred in such manner as the Director General specifies and—\n(a) if the matter falls within paragraph (1)(a) or (b) of regulation 23 (reference of conduct matters to the Director General), not later than the end of the day following the day on which it first becomes clear to the relevant appropriate authority that the conduct matter is one to which that paragraph applies, and\n(b) if the matter falls within paragraph (1)(c) of regulation 23, not later than the end of the day following the day on which the Director General notifies the relevant appropriate authority that the conduct matter is to be referred.\n(2) Any DSI matter which is required to be referred to the Director General shall be referred in such manner as the Director General specifies and—\n(a) in a case where the Director General directs that the matter be referred to the Director General , within time limits defined in guidance issued by the Director General, but no later than the day on which the Director General so directs;\n(b) in any other case, within time limits defined in guidance issued by the Director General, but no later than the day on which the matter first comes to the attention of the relevant appropriate authority.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Words in Regulations substituted (8.1.2018) by The Independent Office for Police Conduct (Transitional and Consequential) Regulations 2017 (S.I. 2017/1250), regs. 1, 17(2)(c) (with regs. 17(3), 37)"
    },
    {
      "type": "F",
      "label": "F2",
      "text": "Words in Regulations substituted (8.1.2018) by The Independent Office for Police Conduct (Transitional and Consequential) Regulations 2017 (S.I. 2017/1250), regs. 1, 17(2)(e) (with regs. 17(3), 37)"
    },
    {
      "type": "I",
      "label": "I1",
      "text": "Reg. 20 in force at 7.4.2010, see reg. 1(1)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2010/782/regulation/20",
    "retrieved_at": "2026-10-31T10:33:35.562823+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}