{
  "url": "https://openlegislation.uk/uk-border-agency-complaints-and-misconduct-regulations-2010/regulation-22",
  "json_url": "https://openlegislation.uk/uk-border-agency-complaints-and-misconduct-regulations-2010/regulation-22.json",
  "legislation": "uksi/2010/782",
  "legislation_title": "The UK Border Agency (Complaints and Misconduct) Regulations 2010",
  "legislation_url": "https://openlegislation.uk/uk-border-agency-complaints-and-misconduct-regulations-2010",
  "path": "regulation/22",
  "kind": "regulation",
  "number": "22",
  "heading": "Duties of the Director General on references under regulation 21",
  "text": "(1) It shall be the duty of the Director General in the case of every complaint referred to the Director General by the relevant appropriate authority, to determine whether or not it is necessary for the complaint to be investigated.\n(2) Where the Director General determines under this regulation that it is not necessary for a complaint to be investigated, the Director General may, if the Director General thinks fit, refer the complaint back to the relevant appropriate authority in accordance with paragraph (3).\n(3) In a case to which paragraph (2) applies the relevant appropriate authority shall not be required by virtue of any provisions of these Regulations to take any action in relation to the complaint but may handle the complaint in whatever manner it thinks fit, or take no action in relation to the complaint.\n(4) Where the Director General refers a complaint back under paragraph (2), the Director General shall give a notification of the making of the reference back—\n(a) to the complainant, and\n(b) to the person complained against.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Words in Regulations substituted (8.1.2018) by The Independent Office for Police Conduct (Transitional and Consequential) Regulations 2017 (S.I. 2017/1250), regs. 1, 17(2)(c) (with regs. 17(3), 37)"
    },
    {
      "type": "F",
      "label": "F2",
      "text": "Words in Regulations substituted (8.1.2018) by The Independent Office for Police Conduct (Transitional and Consequential) Regulations 2017 (S.I. 2017/1250), regs. 1, 17(2)(e) (with regs. 17(3), 37)"
    },
    {
      "type": "I",
      "label": "I1",
      "text": "Reg. 22 in force at 7.4.2010, see reg. 1(1)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2010/782/regulation/22",
    "retrieved_at": "2026-10-31T10:33:35.562823+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}