# The UK Border Agency (Complaints and Misconduct) Regulations 2010, Regulation 59: Register to be kept by the Director General

Extent: E+W+S+N.I.

(1) The Director General shall establish and maintain a register of all information supplied to the Director General by a relevant appropriate authority under these Regulations.
(2) Subject to paragraph (3), the Director General may publish or otherwise disclose to any person any information held on the register provided that the publication or disclosure is necessary for or conducive to the purpose of—
(a) learning lessons from the handling of, or demonstrating the thoroughness and effectiveness of local resolutions, of investigations by the Director General or of managed or supervised investigations;
(b) raising public awareness of the complaints system; or
(c) improving the complaints system.
(3) Information may not be published or disclosed in circumstances where in the opinion of the Director General the non-disclosure of information is necessary for the purposes mentioned in regulation 55(1)(a) and (b) (exceptions to the duty to keep the complainant informed and to provide information for other persons).
(4) The Director General shall consult the relevant appropriate authority before disclosing information in accordance with paragraph (2) and shall have regard to any representations made to the Director General by the relevant appropriate authority when deciding what to disclose.

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Source: https://www.legislation.gov.uk/uksi/2010/782/regulation/59 (the official version)
Page: https://openlegislation.uk/uk-border-agency-complaints-and-misconduct-regulations-2010/regulation-59
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.