{
  "url": "https://openlegislation.uk/uk-border-agency-complaints-and-misconduct-regulations-2010/regulation-9",
  "json_url": "https://openlegislation.uk/uk-border-agency-complaints-and-misconduct-regulations-2010/regulation-9.json",
  "legislation": "uksi/2010/782",
  "legislation_title": "The UK Border Agency (Complaints and Misconduct) Regulations 2010",
  "legislation_url": "https://openlegislation.uk/uk-border-agency-complaints-and-misconduct-regulations-2010",
  "path": "regulation/9",
  "kind": "regulation",
  "number": "9",
  "heading": "Direction and control matters",
  "text": "(1) Nothing in these Regulations shall have effect with respect to so much of any complaint as relates to the direction and control of a relevant officer, relevant official of the Secretary of State, relevant contractor, official exercising customs revenue functions or customs revenue contractor.\n(2) The Secretary of State may issue guidance to any person he sees fits about the handling of so much of a complaint as relates to the direction and control of a relevant officer, relevant official of the Secretary of State, relevant contractor, official exercising customs revenue functions or customs revenue contractor.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "I",
      "label": "I1",
      "text": "Reg. 9 in force at 7.4.2010, see reg. 1(1)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2010/782/regulation/9",
    "retrieved_at": "2026-10-31T10:33:35.562823+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}