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The Package Travel and Linked Travel Arrangements Regulations 2018

S.I. 2018/634 · Made 24 May 2018 · Extends to United Kingdom

Not fully up to date. 24 changes made by later legislation have not yet been written into this text, which is revised to 6 April 2026.

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Consumer Protection

Made 24th May 2018

Coming into force 1st July 2018

The Secretary of State has been designated M1 for the purposes of making Regulations under section 2(2) of the European Communities Act 1972 M2 in relation to measures relating to consumer protection.

A draft of these Regulations has been approved by a resolution of each House of Parliament pursuant to section 2(2) of, and paragraph 2(2) of Schedule 2 to, the European Communities Act 1972.

In exercise of the powers conferred by section 2(2) of the European Communities Act 1972 M3, the Secretary of State makes the following Regulations:

Annotations to the whole text

Marginal citations

M1

S.I. 1993/2661.

M2

1972 c. 68. Section 2(2) was amended by section 27(1)(a) of the Legislative and Regulatory Reform Act 2006 (c. 51) and by Part 1 of the Schedule to the European Union (Amendment) Act 2008 (c. 7).

M3

1972 c. 68.

Contents

  1. Part 1: General
  2. 1Citation and commencement
  3. 2Interpretation
  4. 3Application
  5. Part 2: Information duties and content of the package travel contract
  6. 4Information duties and “the relevant person”
  7. 5Information to be provided by the relevant person before concluding a contract
  8. 6Binding character of information provided before the conclusion of the contract
  9. 7Content of the package travel contract and other documents
  10. 8Burden of proof
  11. Part 3: Changes to the package travel contract before the start of the package
  12. 9Transfer of the package travel contract to another traveller
  13. 10Alteration of the price
  14. 11Alteration of other package travel contract terms
  15. 12Termination of the package travel contract by the traveller
  16. 13Termination of the package travel contract by the organiser
  17. 14Refunds in the event of termination
  18. Part 4: Performance of the package
  19. 15Responsibility for the performance of the package
  20. 16Price reduction and compensation for damages
  21. 17Possibility of contacting the organiser via the retailer
  22. 18Obligation to provide assistance
  23. Part 5: Insolvency protection
  24. 19Insolvency protection for packages
  25. 20Bonding
  26. 21Bonding where approved body has reserve fund or insurance
  27. 22Insurance
  28. 23Monies in trust
  29. 24Insurance where monies are held in trust
  30. 25Offences arising from breach of regulation 23
  31. 26Insolvency protection and information requirements for linked travel arrangements
  32. Part 6: General provisions
  33. 27Specific obligations of the retailer where the organiser is established outside the United Kingdom
  34. 28Liability for booking errors
  35. 29Right of redress
  36. 30Rights and obligations under these Regulations
  37. Part 7: Enforcement
  38. 31Enforcement authority
  39. 32Due diligence defence
  40. 33Liability of persons other than the principal offender
  41. 34Prosecution time limit
  42. 35Saving for civil consequences
  43. 36Terms implied in contract
  44. Part 8: Revocation, savings and consequential provisions
  45. 37Revocation and savings
  46. 38Consequential amendments
  47. Part 9: Review provisions
  48. 39Review
  49. Signature
  50. Schedule 1: Information to be provided to the traveller, where applicable, before the conclusion of the package travel contract
  51. 1Paragraph 1
  52. 2Paragraph 2
  53. 3Paragraph 3
  54. 4Paragraph 4
  55. 5Paragraph 5
  56. 6Paragraph 6
  57. 7Paragraph 7
  58. 8Paragraph 8
  59. 9Paragraph 9
  60. 10Paragraph 10
  61. 11Paragraph 11
  62. 12Paragraph 12
  63. 13Paragraph 13
  64. 14Paragraph 14
  65. 15Paragraph 15
  66. 16Paragraph 16
  67. 17Paragraph 17
  68. Schedule 2: Information to be provided to the traveller before the package travel contract is concluded, where the use of hyperlinks is possible
  69. Part 1: General
  70. Paragraph
  71. Paragraph
  72. Paragraph
  73. Paragraph
  74. Part 2: Key rights under the Package Travel and Linked Travel Arrangements Regulations 2018
  75. Paragraph
  76. Part 3: The Package Travel and Linked Travel Arrangements Regulations 2018
  77. Paragraph
  78. Schedule 3: Information to be provided to the traveller before the package travel contract is concluded, where the use of hyperlinks is not possible
  79. Part 1: General
  80. Paragraph
  81. Paragraph
  82. Paragraph
  83. Part 2: Key rights under the Package Travel and Linked Travel Arrangements Regulations 2018
  84. Paragraph
  85. Part 3: The Package Travel and Linked Travel Arrangements Regulations 2018
  86. Paragraph
  87. Schedule 4: Information be provided to the traveller, where the organiser transmits data to another trader in accordance with regulation 2(5)(b)(v)
  88. Part 1: General
  89. Paragraph
  90. Paragraph
  91. Paragraph
  92. Paragraph
  93. Part 2: Key rights under the Package Travel and Linked Travel Arrangements Regulations 2018
  94. Paragraph
  95. Part 3: The Package Travel and Linked Travel Arrangements Regulations 2018
  96. Paragraph
  97. Schedule 5: Information to be provided in the package travel contract
  98. 1Paragraph 1
  99. 2Paragraph 2
  100. 3Paragraph 3
  101. 4Paragraph 4
  102. 5Paragraph 5
  103. 6Paragraph 6
  104. 7Paragraph 7
  105. 8Paragraph 8
  106. Schedule 6: Information to be provided to the traveller, where the trader facilitates an online linked travel arrangement within the meaning of regulation 2(3)(a) and the trader is a carrier selling a return ticket
  107. Part 1: General
  108. Paragraph
  109. Paragraph
  110. Paragraph
  111. Paragraph
  112. Part 2: More information on insolvency protection
  113. Paragraph
  114. Paragraph
  115. Paragraph
  116. Paragraph
  117. Part 3: The Package Travel and Linked Travel Arrangements Regulations 2018
  118. Paragraph
  119. Schedule 7: Information to be provided to the traveller, where the trader facilitates an online linked travel arrangements within the meaning of regulation 2(3)(a) and the trader is not a carrier selling a return ticket
  120. Part 1: General
  121. Paragraph
  122. Paragraph
  123. Paragraph
  124. Paragraph
  125. Part 2: More information on insolvency protection
  126. Paragraph
  127. Paragraph
  128. Paragraph
  129. Paragraph
  130. Part 3: The Package Travel and Linked Travel Arrangements Regulations 2018
  131. Paragraph
  132. Schedule 8: Information to be provided to the traveller, where the linked travel arrangement is an arrangement within the meaning of regulation 2(3)(a) and the contract is concluded in the simultaneous physical presence of the trader (other than a carrier selling a return ticket) and the traveller
  133. Part 1: General
  134. Paragraph
  135. Paragraph
  136. Paragraph
  137. Part 2: More information on insolvency protection
  138. Paragraph
  139. Paragraph
  140. Paragraph
  141. Part 3: The Package Travel and Linked Travel Arrangements Regulations 2018
  142. Paragraph
  143. Schedule 9: Information to be provided to the traveller, where the trader facilitates an online linked travel arrangement within the meaning of regulation 2(3)(b) and the trader is a carrier selling a return ticket
  144. Part 1: General
  145. Paragraph
  146. Paragraph
  147. Paragraph
  148. Paragraph
  149. Part 2: More information on insolvency protection
  150. Paragraph
  151. Paragraph
  152. Paragraph
  153. Paragraph
  154. Part 3: The Package Travel and Linked Travel Arrangements Regulations 2018
  155. Paragraph
  156. Schedule 10: Information to be provided to the traveller, where the trader facilitates an online linked travel arrangement within the meaning of regulation 2(3)(b) and the trader is not a carrier selling a return ticket
  157. Part 1: General
  158. Paragraph
  159. Paragraph
  160. Paragraph
  161. Paragraph
  162. Part 2: More information on insolvency protection
  163. Paragraph
  164. Paragraph
  165. Paragraph
  166. Paragraph
  167. Part 3: The Package Travel and Linked Travel Arrangements Regulations 2018
  168. Paragraph
  169. Explanatory note