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The Consumer Scotland Act 2020 (Consequential Provisions and Modifications) Order 2022

S.I. 2022/34 · Made 12 January 2022

Original text. legislation.gov.uk does not revise statutory instruments, so later amendments are not shown here. Changes made to it are listed under each provision when known.

Constitutional Law

Devolution, Scotland

Consumer Protection

Made 12th January 2022

Coming into force 13th January 2022

The Secretary of State makes the following Order in exercise of the powers conferred by sections 104, 112(1), 113(2), (4), (5) and (7), and 114(1) of the Scotland Act 1998f1.

In accordance with paragraphs 1, 2 and 3 of Schedule 7 to that Act, a draft of this Order has been laid before and approved by a resolution of each House of Parliament.

Annotations to the whole text

Footnotes

f1

1998 c. 46. There are amendments to sections 104 and 114(1) that are not relevant to this Order.

Contents

  1. 1Citation, commencement and extent
  2. 2Status of Consumer Scotland as part of the Scottish Administration
  3. 3Construction of references to an office-holder in the Scottish Administration
  4. 4Modifications
  5. 5Transitional and saving provisions
  6. Signature
  7. Schedule
  8. Part 1: MODIFICATIONS OF PUBLIC GENERAL ACTS
  9. 1House of Commons Disqualification Act 1975
  10. 2Gas Act 1986
  11. 3Electricity Act 1989
  12. 4Postal Services Act 2000
  13. 5Utilities Act 2000
  14. 6Communications Act 2003
  15. 7Consumers, Estate Agents and Redress Act 2007
  16. 8Postal Services Act 2011
  17. 9Smart Meters Act 2018
  18. 10Domestic Gas and Electricity (Tariff Cap) Act 2018
  19. Part 2: MODIFICATION OF SUBORDINATE LEGISLATION
  20. 11Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015
  21. Explanatory note

1Citation, commencement and extent

(1)

This Order may be cited as the Consumer Scotland Act 2020 (Consequential Provisions and Modifications) Order 2022 and comes into force on the day after the day on which it is made.

(2)

Any modification made by this Order has the same extent as the provision modified.

2Status of Consumer Scotland as part of the Scottish Administration

Consumer Scotlandf1 is part of the Scottish Administrationf2.

3Construction of references to an office-holder in the Scottish Administration

(1)

Unless the context otherwise requires, references in the Scotland Act 1998 and any other enactment (except the Crown Suits (Scotland) Act 1857f1) to an office-holder in the Scottish Administration are to be taken to include a reference to Consumer Scotland.

(2)

Paragraph (1) applies whether or not the enactment defines the expression “office-holder in the Scottish Administration” by reference to the Scotland Act 1998 or any specific provision of that Act.

4Modifications

The modifications specified in the Schedule have effect.

5Transitional and saving provisions

(1)

Nothing in this Order affects the validity of anything done (or having effect as if done) by or in relation to the Scottish Association of Citizens Advice Bureauxf1 before its coming into force.

(2)

Anything done (or having effect as if done) at the coming into force of this Order by or in relation to the Scottish Association of Citizens Advice Bureaux, so far as it relates to any function of the Scottish Association of Citizens Advice Bureaux transferred to Consumer Scotland by this Order, has effect, so far as is necessary for continuing its effect after the coming into force of this Order, as if done by or in relation to Consumer Scotland.

(3)

Anything (including legal proceedings) which at the coming into force of this Order is in the process of being done by or in relation to the Scottish Association of Citizens Advice Bureaux, so far as it relates to any function transferred by this Order, may be continued by or in relation to Consumer Scotland.

(4)

So far as may be necessary for the purposes of or in consequence of a transfer of a function by this Order, a reference to the Scottish Association of Citizens Advice Bureaux in an instrument or other document is to be treated as a reference to Consumer Scotland.

Signature

Alister Jack

Secretary of State

Office of the Secretary of State for Scotland

Dover House

London

12th January 2022

1House of Commons Disqualification Act 1975

(1)

The House of Commons Disqualification Act 1975f1 is amended as follows.

(2)

In Part 2 of Schedule 1 (bodies of which all members are disqualified), insert the following entry at the appropriate place—

“Consumer Scotland.”.

2Gas Act 1986

(1)

The Gas Act 1986f1 is amended as follows.

(2)

In section 4ABf2 (guidance on social and environmental matters), in subsection (3)(ba), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(3)

In section 6Af3 (exemptions from prohibition on unlicensed activities), in subsection (1B)(a), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(4)

In section 8f4 (standard conditions of licenses), in subsection (5)(b), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(5)

In section 23f5 (modification of conditions of licenses), in subsection (4)(b)(v), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(6)

In section 23Bf6 (appeal to the Competition and Markets Authority)—

(a)

in subsection (2)(d), for “Citizens Advice Scotland” substitute “Consumer Scotland”, and

(b)

in subsection (4)(c), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(7)

In section 27Af7 (determination of disputes by the Gas and Electricity Markets Authority), in subsection (1)(a)(ii), for “Citizens Advice or Citizens Advice Scotland or Citizens Advice and Citizens Advice Scotland acting jointly” substitute “Citizens Advice, Citizens Advice Scotland or Consumer Scotland or those bodies or any two of them acting jointly”.

(8)

In section 30Af8 (penalties), in subsection (7)(d), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(9)

In section 33ABf9 (standards of performance in individual cases: disputes)—

(a)

in subsection (1)(a)(ii), for “Citizens Advice or Citizens Advice Scotland or Citizens Advice and Citizens Advice Scotland acting jointly” substitute “Citizens Advice, Citizens Advice Scotland or Consumer Scotland or those bodies or any two of them acting jointly”, and

(b)

in subsection (1)(b), for “or Citizens Advice Scotland” substitute “, Citizens Advice Scotland or Consumer Scotland”.

(10)

In section 33BAAf10 (procedures for prescribing or determining standards of performance), in subsection (1)(c), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(11)

In section 33BCf11 (promotion of reductions in carbon emissions), in subsection (11), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(12)

In section 41Df12 (application by the Gas and Electricity Markets Authority for order including new activities), in subsection (2), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(13)

In section 41Ef13 (references to the Competition and Markets Authority), in subsection (4), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(14)

In section 41Ff14 (reports on references)—

(a)

in subsection (7), for “Citizens Advice Scotland”, in both places it occurs, substitute “Consumer Scotland”, and

(b)

in subsection (8), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(15)

In section 41Gf15 (application by the Gas and Electricity Markets Authority for order excluding activities), in subsection (2)(a), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(16)

In section 41Hf16 (consultation by Secretary of State about order excluding activities), in subsection (2)(a), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(17)

In section 41If17 (service of notices)—

(a)

in the heading, for “Citizens Advice Scotland” substitute “Consumer Scotland”, and

(b)

for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(18)

In Schedule 2Bf18 (the Gas Code)—

(a)

in paragraph 6Af19 (use of pre-payment meters), in subparagraph (4)(aa), for “Citizens Advice Scotland” substitute “Consumer Scotland”, and

(b)

in paragraph 8f20 (deemed contracts), in subparagraph (11)(b), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

3Electricity Act 1989

(1)

The Electricity Act 1989f1 is amended as follows.

(2)

In section 3Bf2 (guidance on social and environmental matters), in subsection (3)(ba), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(3)

In section 5f3 (exemptions from prohibition on unlicensed supply), in subsection (3)(a), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(4)

In section 8Af4 (standard conditions of licenses), in subsection (4)(b), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(5)

In section 11Af5 (modifications of conditions of licenses), in subsection (4)(b)(iv), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(6)

In section 11Cf6 (appeal to the Competition and Markets Authority)—

(a)

in subsection (2)(d), for “Citizens Advice Scotland” substitute “Consumer Scotland”, and

(b)

in subsection (4)(c), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(7)

In section 23f7 (determination of disputes), in subsection (1A)(a)(ii), for “Citizens Advice or Citizens Advice Scotland or Citizens Advice and Citizens Advice Scotland acting jointly” substitute “Citizens Advice, Citizens Advice Scotland or Consumer Scotland or those bodies or any two of them acting jointly”.

(8)

In section 27Af8 (penalties), in subsection (7)(d), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(9)

In section 32Lf9 (renewables obligation orders: procedure), in subsection (1)(ba), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(10)

In section 39Bf10 (standards of performance in individual cases: disputes)—

(a)

in subsection (1)(a)(ii), for “Citizens Advice or Citizens Advice Scotland or Citizens Advice and Citizens Advice Scotland acting jointly” substitute “Citizens Advice, Citizens Advice Scotland or Consumer Scotland or those bodies or any two of them acting jointly”, and

(b)

in subsection (1)(b), for “or Citizens Advice Scotland” substitute “, Citizens Advice Scotland or Consumer Scotland”.

(11)

In section 40Bf11 (procedures for prescribing or determining standards of performance), in subsection (1)(c), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(12)

In section 41A(f12) (promotion of reductions in carbon emissions), in subsection (11), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(13)

In section 56Bf13 (application by the Gas and Electricity Markets Authority for order including new activities), in subsection (2), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(14)

In section 56Cf14 (references to the Competition and Markets Authority), in subsection (4), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(15)

In section 56Df15 (reports on references)—

(a)

in subsection (7), for “Citizens Advice Scotland”, in both places it occurs, substitute “Consumer Scotland”, and

(b)

in subsection (8), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(16)

In section 56Ef16 (application by the Gas and Electricity Markets Authority for order excluding activities), in subsection (2)(a), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(17)

In section 56Ff17 (consultation by Secretary of State about order excluding activities), in subsection (2)(a), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(18)

In section 56Gf18 (service of notices)—

(a)

in the heading, for “Citizens Advice Scotland” substitute “Consumer Scotland”, and

(b)

for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(19)

In Schedule 6f19, in paragraph 3(10)(b) (the Electricity Code: deemed contracts), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(20)

In Schedule 7f20, in paragraph 12(5)(aa) (special provision for pre-payment electricity meters), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

4Postal Services Act 2000

(1)

The Postal Services Act 2000f1 is amended as follows.

(2)

In section 93f2 (power to modify sections 89 to 92), in subsection (2), after “Citizens Advice Scotland,” insert “Consumer Scotland,”.

5Utilities Act 2000

(1)

The Utilities Act 2000f1 is amended as follows.

(2)

In section 4f2 (forward work programmes), in subsection (6), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(3)

In section 5f3 (annual and other reports of the Gas and Electricity Markets Authority), in subsection (7), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(4)

In section 103f4 (overall carbon emissions reduction targets), in subsection (4), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(5)

In section 103Af5 (overall home-heating cost reduction targets), in subsection (5), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(6)

In section 105f6 (general restrictions on disclosure of information)—

(a)

in subsection (3)(a), after “Citizens Advice Scotland” insert “, Consumer Scotland”,

(b)

in subsection (5), omit the “and” following paragraph (m),

(c)

after subsection (5)(n) insert—

“, and

(o)

Consumer Scotland.”, and

(d)

in subsection (11A), for “or Citizens Advice Scotland” substitute “, Citizens Advice Scotland or Consumer Scotland”.

6Communications Act 2003

(1)

The Communications Act 2003f1 is amended as follows.

(2)

In section 17f2 (membership of the Consumer Panel)—

(a)

after subsection (4BB) insert—

“(4BC)

The Secretary of State may direct OFCOM to appoint as a member of the Consumer Panel a person specified by the Secretary of State who—

(a)

is a member or a member of staff of Consumer Scotland, and

(b)

is nominated for the purposes of this subsection by Consumer Scotland after consultation with OFCOM.

(4BD)

Only one person may, at any time, be a member of the Consumer Panel appointed in accordance with a direction under subsection (4BC); but that does not prevent OFCOM appointing as a member of the Consumer Panel any person who is also a member or member of staff of Consumer Scotland.”,

(b)

after subsection (4C) insert—

“(4D)

A person appointed in accordance with a direction under subsection (4BC) ceases to be a member of the Consumer Panel—

(a)

on ceasing to be a member or, as the case may be, a member of staff of Consumer Scotland, or

(b)

if Consumer Scotland decides that the person is no longer to be on the Consumer Panel.”, and

(c)

in subsection (5), for “and (4BA)” substitute “, (4BA) and (4BC)”.

7Consumers, Estate Agents and Redress Act 2007

(1)

The Consumers, Estate Agents and Redress Act 2007f1 is amended as follows.

(2)

In section 1f2 (the consumer advocacy bodies)—

(a)

in subsection (2), after paragraph (b) (and before the “or” following it) insert—

“(ba)

Consumer Scotland,”, and

(b)

for subsection (3) substitute—

“(3)

Except where this Act otherwise provides—

(a)

a function conferred on Citizens Advice, Citizens Advice Scotland or Consumer Scotland by or under this Act may be carried out by that body jointly with one or both of the other bodies, and

(b)

each of those bodies may carry out on behalf of another of those bodies a function that is conferred on that other body by or under this Act, with the agreement of that other body.”.

(3)

In section 4f3 (designated consumers), in subsection (4)(aa), after “Citizens Advice Scotland” insert “and Consumer Scotland”.

(4)

In section 5f4 (forward work programmes of the General Consumer Council for Northern Ireland), in subsection (4A)(b), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(5)

In section 12f5 (investigation of complaints made by vulnerable designated consumers)—

(a)

for subsection (5) substitute—

“(5)

Where a complaint is referred to Citizens Advice, Citizens Advice Scotland or Consumer Scotland, that body may agree with another of those bodies that the complaint is to be treated as having been referred to that other body.”, and

(b)

in subsection (6), for “Citizens Advice and Citizens Advice Scotland” substitute “two of those bodies”.

(6)

In section 13f6 (investigation of complaints relating to disconnection of gas or electricity)—

(a)

for subsection (5A) substitute—

“(5A)

Where a complaint is referred to a consumer advocacy body, that body may agree with another consumer advocacy body that the complaint is to be treated as having been referred to that other body.”, and

(b)

in subsection (5B), for “Citizens Advice or Citizens Advice Scotland” substitute “two consumer advocacy bodies”.

(7)

In section 16f7 (investigations relating to public post offices), in subsection (1)(a), for “and Citizens Advice Scotland” substitute “, Citizens Advice Scotland and Consumer Scotland”.

(8)

In section 19Af8 (guidance for energy consumers), in subsection (8C), after “include a reference to” insert “Citizens Advice Scotland or”.

(9)

In section 24f9 (provision of information to the consumer advocacy bodies), in subsection (2A), for “or Citizens Advice Scotland” substitute “, Citizens Advice Scotland or Consumer Scotland”.

(10)

In section 27f10 (provision of information by a consumer advocacy body), in subsection (1)(b), for “or Citizens Advice Scotland” substitute “, Citizens Advice Scotland or Consumer Scotland”.

(11)

In section 29f11 (disclosure of information)—

(a)

in subsection (3)(a), for “or Citizens Advice Scotland” substitute “, Citizens Advice Scotland or Consumer Scotland”,

(b)

in subsection (3B), for “or Citizens Advice Scotland” substitute “, Citizens Advice Scotland or Consumer Scotland”,

(c)

in subsection (3C)—

(i)

after “means” insert “, in relation to Citizens Advice or Citizens Advice Scotland,”, and

(ii)

after paragraph (b) insert—

“and, in relation to Consumer Scotland, a function conferred under section 3, 4 or 5 of the Consumer Scotland Act 2020 (asp 11).”,

(d)

in subsection (4)(ca), for “Citizens Advice Scotland” substitute “Consumer Scotland”, and

(e)

in subsection (4)(cb), for “or Citizens Advice Scotland” substitute “, Citizens Advice Scotland or Consumer Scotland”.

(12)

In section 43f12 (standards for handling complaints), in subsection (8), after paragraph (ba) (and before the “and” following it) insert—

“(bb)

Consumer Scotland,”.

(13)

In section 45f13 (information with respect to compliance with complaints handling standards), in subsection (2), for “Citizens Advice and Citizens Advice Scotland must publish such statistical information as Citizens Advice or, as the case may be, Citizens Advice Scotland” substitute “Citizens Advice, Citizens Advice Scotland and Consumer Scotland must publish such statistical information as Citizens Advice, Citizens Advice Scotland or, as the case may be, Consumer Scotland”.

(14)

In section 49f14 (approval of redress schemes)—

(a)

for subsection (7)(e)(i) substitute—

“(i)

to Citizens Advice Scotland, for the purposes of any qualifying public consumer advice scheme supported by the body (on its own or jointly with one or both of Citizens Advice and Consumer Scotland),

(ia)

to Consumer Scotland, for the purposes of any qualifying public consumer advice scheme supported by the body (on its own or jointly with one or both of Citizens Advice and Citizens Advice Scotland), and”,

(b)

in subsection (7)(e)(ii), for “or Citizens Advice Scotland, or by them jointly” substitute “, Citizens Advice Scotland or Consumer Scotland, or by all or any two of those bodies jointly”,

(c)

in subsection (8)(ca), after “Citizens Advice Scotland” insert “and Consumer Scotland”, and

(d)

in subsection (9), for “or Citizens Advice Scotland, or by” substitute “, Citizens Advice Scotland or Consumer Scotland, or by all or any two of”.

8Postal Services Act 2011

(1)

The Postal Services Act 2011f1 is amended as follows.

(2)

In section 61f2 (duties in relation to social and environmental matters)—

(a)

in subsection (3)(ba), for “Citizens Advice Scotland” substitute “Consumer Scotland”, and

(b)

in subsection (3A), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

(3)

In Schedule 5f3, in paragraph 1 (approval of redress schemes), after sub-paragraph (7)(f) (and before the “and” following it) insert—

“(fa)

Consumer Scotland,”.

9Smart Meters Act 2018

(1)

The Smart Meters Act 2018f1 is amended as follows.

(2)

In section 12 (modification under section 11), in subsection (2)(d), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

10Domestic Gas and Electricity (Tariff Cap) Act 2018

(1)

The Domestic Gas and Electricity (Tariff Cap) Act 2018f1 is amended as follows.

(2)

In section 4 (notice of proposed modifications), in subsection (4)(d), for “Citizens Advice Scotland” substitute “Consumer Scotland”.

11Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015

(1)

The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015f1 are amended as follows.

(2)

In the Schedule, in paragraph 1(2)(a) (standards of performance: determination of disputes), for “or Citizens Advice Scotland” substitute “, Citizens Advice Scotland or Consumer Scotland”.

Explanatory note

(This note is not part of the Order)

This Order makes provision in consequence of the Consumer Scotland Act 2020 (asp 11) which establishes Consumer Scotland and makes provision about its functions. Consumer Scotland is known as Luchd-Cleachdaidh Alba in Gaelic.

Article 2 provides that the Consumer Scotland is part of the Scottish Administration.

Article 3 provides that references in the Scotland Act 1998 and any other enactment to an office-holder in the Scottish Administration, however they are defined, are to be taken to include references to Consumer Scotland, unless the context otherwise requires. It also provides that the Crown Suits (Scotland) Act 1857 does not apply to Consumer Scotland with the effect that the Lord Advocate cannot be sued in place of Consumer Scotland.

Article 4 and the Schedule make modifications to primary and secondary legislation in consequence of the Consumer Scotland Act 2020 to transfer certain functions from the Scottish Association of Citizens Advice Bureau (“Citizens Advice Scotland”) to Consumer Scotland, and to add Consumer Scotland as an additional body capable of performing certain functions.

Article 5 makes transitional and saving provision relating to the transfer of functions from Citizens Advice Scotland to Consumer Scotland.

A full impact assessment has not been produced for this instrument as no, or no significant, impact on the private, voluntary or public sectors is foreseen.