# The Warm Home Discount (Reconciliation) Regulations 2011, Regulation 16: Non-performance of obligations

Extent: E+W+S

(A1) This regulation applies where the Authority is not the Operator.
(1) If the Operator fails to carry out any obligation under these Regulations, any scheme electricity supplier affected by that failure may appeal to the Secretary of State.
(2) If the Secretary of State is satisfied that the Operator has failed to carry out an obligation under these Regulations, the Secretary of State must secure that the Operator carries out the obligation.
(3) For the purposes of this regulation, failing to carry out an obligation does not include making an error in a determination.

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Source: https://www.legislation.gov.uk/uksi/2011/1414/regulation/16 (the official version)
Page: https://openlegislation.uk/warm-home-discount-reconciliation-regulations-2011/regulation-16
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.