{
  "url": "https://openlegislation.uk/warm-home-discount-regulations-2011/schedule-4/part-1",
  "json_url": "https://openlegislation.uk/warm-home-discount-regulations-2011/schedule-4/part-1.json",
  "legislation": "uksi/2011/1033",
  "legislation_title": "The Warm Home Discount Regulations 2011",
  "legislation_url": "https://openlegislation.uk/warm-home-discount-regulations-2011",
  "path": "schedule/4/part/1",
  "kind": "part",
  "number": "1",
  "heading": "Table of industry initiatives",
  "text": "Type of initiative\nExceptions\nPayments to organisations which refer to electricity or gas suppliers, or facilitate the referral of, customers who—\n(a)are in fuel poverty or in a fuel poverty risk group; and\n(b)are, or may be, eligible for a benefit under these Regulations or for any other assistance from the supplier.\nProviding, or funding the provision by other persons of—\n(a)benefit entitlement checks; or\n(b)benefit entitlement checks and assistance in claiming benefits.\nProviding to domestic energy users, or funding the provision by other persons to domestic energy consumers of—\n(a)energy efficiency measures;\n(b)thermal efficiency measures;\n(c)energy efficient appliances; or\n(d)microgeneration.\nA supplier may not count costs arising from the installation of a boiler or central heating system unless the installation meets the requirements of Part 2 of this Schedule.\nProviding, or funding the provision by other persons of, energy advice to domestic consumers.\nTraining persons, or funding the training of persons, to provide energy advice to domestic consumers.\nA supplier may not count costs of training its own employees or contractors, or the employees or contractors of a company in the same group of companies as the supplier.\nProviding assistance, or funding the provision by other persons of assistance, to reduce or cancel debts for household electricity or gas supply, where such assistance is provided as part of a package of measures aimed at providing customers with long-term relief from fuel poverty.\nA supplier may not count— (a) costs arising from a billing error by the supplier;\n(b)the part of any costs of debt write-off in relation to a domestic customer that exceeds £2,000 in a scheme year.\nMaking, or funding the making by other persons of, payments to eligible occupiers of mobile homes.\nProviding, or funding the provision by other persons, of energy advice or energy efficiency measures to domestic consumers who are in fuel poverty or in a fuel poverty risk group, and are—(a) living in domestic premises which are non-gas fuelled;\n(b) living in a household with a person who has significant health problems or a disability; or\n(c) living in a community where residents are wholly or mainly in fuel poverty, or in a fuel poverty risk group.\nA supplier may not count costs arising from the installation of a boiler or central heating system unless the installation meets the requirements of Part 2 of this Schedule.\nMaking, or funding the making by other persons of, payments towards the gas or electricity bills of domestic customers who are—\n(a) living in domestic premises which are non-gas fuelled;\n(b) living in a household with a person who has significant health problems or a disability;\n(c) living in a community where residents are wholly or mainly in fuel poverty, or in a fuel poverty risk group; or\n(d) supplied with gas or electricity through a pre-payment meter.\nA supplier may not count—\n(a) the part of any payment in relation to a domestic customer that exceeds £140 in a scheme year;\n(b) payments in relation to charges incurred by a domestic customer before the date on which the payment was made;\n...",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Sch. 4 Pt. 1 heading inserted (25.6.2021) by The Warm Home Discount (Miscellaneous Amendments) Regulations 2021 (S.I. 2021/667), regs. 1, 22(b)"
    },
    {
      "type": "F",
      "label": "F2",
      "text": "Sch. 4 table becomes Sch. 4 Pt. 1 (25.6.2021) by The Warm Home Discount (Miscellaneous Amendments) Regulations 2021 (S.I. 2021/667), regs. 1, 22(a)"
    },
    {
      "type": "F",
      "label": "F3",
      "text": "Words in Sch. 4 Pt. 1 inserted (25.6.2021) by The Warm Home Discount (Miscellaneous Amendments) Regulations 2021 (S.I. 2021/667), regs. 1, 22(c)(i)"
    },
    {
      "type": "F",
      "label": "F4",
      "text": "Words in Sch. 4 Pt. 1 substituted (25.6.2021) by The Warm Home Discount (Miscellaneous Amendments) Regulations 2021 (S.I. 2021/667), regs. 1, 22(c)(ii)"
    },
    {
      "type": "F",
      "label": "F5",
      "text": "Words in Sch. 4 inserted (11.3.2015) by The Warm Home Discount (Miscellaneous Amendments) Regulations 2015 (S.I. 2015/652), regs. 1, 16"
    },
    {
      "type": "F",
      "label": "F6",
      "text": "Words in Sch. 4 Pt. 1 inserted (25.6.2021) by The Warm Home Discount (Miscellaneous Amendments) Regulations 2021 (S.I. 2021/667), regs. 1, 22(c)(iii)"
    },
    {
      "type": "F",
      "label": "F7",
      "text": "Words in Sch. 4 inserted (15.8.2018) by The Warm Home Discount (Miscellaneous Amendments) Regulations 2018 (S.I. 2018/909), regs. 1, 28(2)"
    },
    {
      "type": "F",
      "label": "F8",
      "text": "Words in Sch. 4 Pt. 1 omitted (25.6.2021) by virtue of The Warm Home Discount (Miscellaneous Amendments) Regulations 2021 (S.I. 2021/667), regs. 1, 22(c)(iv)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2011/1033/schedule/4/part/1",
    "retrieved_at": "2026-10-29T02:09:55.966207+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}