Regulation 31 Introduction
This Chapter applies where a water undertaker has withdrawn from the non-household retail market and, on or after the exit date, a transferred customer has—
(a)
arranged for the acquiring licensee to continue the supply of water to the customer’s transferred premises on terms and conditions other than those provided for by a scheme under regulation 29, or
(b)
arranged for a water supply licensee other than the acquiring licensee to supply water to the customer’s transferred premises.