{
  "url": "https://openlegislation.uk/water-industry-act-1991/part-IV/chapter-II/crossheading-complaints",
  "json_url": "https://openlegislation.uk/water-industry-act-1991/part-IV/chapter-II/crossheading-complaints.json",
  "legislation": "ukpga/1991/56",
  "legislation_title": "Water Industry Act 1991",
  "legislation_url": "https://openlegislation.uk/water-industry-act-1991",
  "path": "part/IV/chapter/II/crossheading/complaints",
  "kind": "crossheading",
  "number": null,
  "heading": "Complaints",
  "text": null,
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "S. 116A inserted (1.7.1992) by Competition and Service (Utilities) Act 1992 c. 43, s.33; Competition and Service (Utilities) Act 1992 (Commencement No. 1) Order 1992, art. 3, Sch. Pt.I"
    }
  ],
  "outstanding_effects": [
    {
      "type": "inserted",
      "affecting": "ukpga/2025/5",
      "affecting_title": "Water (Special Measures) Act 2025"
    }
  ],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ukpga/1991/56/part/IV/chapter/II/crossheading/complaints",
    "retrieved_at": "2026-11-05T03:34:46.295560+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}