{
  "url": "https://openlegislation.uk/water-supply-and-sewerage-services-customer-service-standards-amendment-regulations-1993/schedule/paragraph-4",
  "json_url": "https://openlegislation.uk/water-supply-and-sewerage-services-customer-service-standards-amendment-regulations-1993/schedule/paragraph-4.json",
  "legislation": "uksi/1993/500",
  "legislation_title": "The Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 1993",
  "legislation_url": "https://openlegislation.uk/water-supply-and-sewerage-services-customer-service-standards-amendment-regulations-1993",
  "path": "schedule/paragraph/4",
  "kind": "paragraph",
  "number": "4",
  "heading": null,
  "text": "In regulation 5 (complaints about water or sewerage services)—\n(a) for paragraph (1) there shall be substituted the following paragraph—\n“(1) This regulation applies where a customer complains in writing—\n(a) to a water undertaker in connection with the supply of water;\n(b) to a sewerage undertaker in connection with the provision of sewerage services.”;\n(b) in paragraph (2), for “£5” there shall be substituted “£10”;\n(c) paragraph (3)(e) shall be omitted;\n(d) in paragraph (4), for the words “section 73 of the 1989 Act” there shall be substituted the words “section 97 of the 1991 Act”.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/1993/500/schedule/paragraph/4",
    "retrieved_at": "2026-10-29T14:03:24.741613+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}