# The Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 1993, Paragraph 4


In regulation 5 (complaints about water or sewerage services)—
(a) for paragraph (1) there shall be substituted the following paragraph—
“(1) This regulation applies where a customer complains in writing—
(a) to a water undertaker in connection with the supply of water;
(b) to a sewerage undertaker in connection with the provision of sewerage services.”;
(b) in paragraph (2), for “£5” there shall be substituted “£10”;
(c) paragraph (3)(e) shall be omitted;
(d) in paragraph (4), for the words “section 73 of the 1989 Act” there shall be substituted the words “section 97 of the 1991 Act”.

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Source: https://www.legislation.gov.uk/uksi/1993/500/schedule/paragraph/4 (the official version)
Page: https://openlegislation.uk/water-supply-and-sewerage-services-customer-service-standards-amendment-regulations-1993/schedule/paragraph-4
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.