{
  "url": "https://openlegislation.uk/water-supply-and-sewerage-services-customer-service-standards-amendment-regulations-1993/schedule/paragraph-8",
  "json_url": "https://openlegislation.uk/water-supply-and-sewerage-services-customer-service-standards-amendment-regulations-1993/schedule/paragraph-8.json",
  "legislation": "uksi/1993/500",
  "legislation_title": "The Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 1993",
  "legislation_url": "https://openlegislation.uk/water-supply-and-sewerage-services-customer-service-standards-amendment-regulations-1993",
  "path": "schedule/paragraph/8",
  "kind": "paragraph",
  "number": "8",
  "heading": null,
  "text": "For regulation 9 (general exclusion where customer in arrears) there shall be substituted the following regulation—\n“Exclusion of entitlement to payment where customer in arrears\n9 (1) If at the material time a customer owes money to an undertaker and the debt has been outstanding for more than 6 weeks, any payment from the undertaker to which the customer is entitled under these Regulations shall, to the extent that it does not exceed the amount so owed, be made by way of a credit to his account.\n(2) In this regulation, “the material time” means—\n(a) in relation to any payment under regulation 3, 4, 5 or 7A, the time when the payment becomes payable;\n(b) in relation to any other payment, the time when the customer makes a written claim for payment.”.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/1993/500/schedule/paragraph/8",
    "retrieved_at": "2026-10-29T14:03:24.741613+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}