# The Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 2017, Regulation 5: Amendments to the principal Regulations


After regulation 4 insert—
“PART 2
Customer service standards for Welsh undertakers
Interpretation of Part 2
4A. (1) In this Part—
“customer” includes—
(a) a potential customer; and
(b) an occupier of premises whose supply of water or sewerage services is the subject of a separate charge for which a person other than the occupier is liable;
but does not include a customer of a water supply licensee;
“Welsh undertaker” means a water or sewerage undertaker whose area is wholly or mainly in Wales and a “Welsh water undertaker” and “Welsh sewerage undertaker” is to be construed accordingly.
(2) For the purposes of this Part, a water supply licensee is not a customer of a water undertaker that supplies water to it.”

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Source: https://www.legislation.gov.uk/uksi/2017/246/regulation/5 (the official version)
Page: https://openlegislation.uk/water-supply-and-sewerage-services-customer-service-standards-amendment-regulations-2017/regulation-5
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.