# The Water Supply and Sewerage Services (Customer Service Standards) Regulations 1989, Regulation 2: Interpretation


In these Regulations–
“the 1989 Act” means the Water Act 1989;
“customer” includes
(a) a potential customer; and
(b) an occupier of domestic premises where the supply of water or sewerage services to those premises is the subject of a separate charge for which a person other than the occupier is liable to the undertaker–
but
(i) nothing in these Regulations shall require an undertaker to make a payment or credit an amount other than to a person who is liable to pay its charges or, in the case of a potential customer, may become liable to pay its charges;
(ii) nothing in these Regulations shall require an undertaker to give notice to more than one person in respect of the same premises or to make a payment or credit an amount to more than one person in respect of any one claim; and
(iii) nothing in, or done by an undertaker in consequence of, these Regulations shall determine who is beneficially entitled to any payment made or amount credited in pursuance of these Regulations;
“domestic premises” means premises used wholly or partly as a dwelling or intended for such use;
“strategic main” means a main conveying water in bulk to centres of population which have no other supply that can fully meet normal demand;
“working day” means any day which is not a public holiday or Saturday or Sunday.

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Source: https://www.legislation.gov.uk/uksi/1989/1159/regulation/2 (the official version)
Page: https://openlegislation.uk/water-supply-and-sewerage-services-customer-service-standards-regulations-1989/regulation-2
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.