{
  "url": "https://openlegislation.uk/water-supply-and-sewerage-services-customer-service-standards-regulations-2008/regulation-15",
  "json_url": "https://openlegislation.uk/water-supply-and-sewerage-services-customer-service-standards-regulations-2008/regulation-15.json",
  "legislation": "uksi/2008/594",
  "legislation_title": "The Water Supply and Sewerage Services (Customer Service Standards) Regulations 2008",
  "legislation_url": "https://openlegislation.uk/water-supply-and-sewerage-services-customer-service-standards-regulations-2008",
  "path": "regulation/15",
  "kind": "regulation",
  "number": "15",
  "heading": "Payments not to affect other legal liabilities",
  "text": "(1) The making of a payment by a relevant Welsh undertaker to a customer in consequence of a claim or potential claim for a payment under this Part is not an admission by that Welsh undertaker of any liability other than an obligation to comply with this Part.\n(2) The acceptance by a customer of a payment or credit made in consequence of this Part does not affect any liability of the Welsh undertaker to the customer other than its liability under this Part.",
  "extent": "E+W",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Words in regs. 5-17 substituted (1.4.2017) by The Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 2017 (S.I. 2017/246), regs. 1(1), 6(b) (with reg. 9)"
    },
    {
      "type": "F",
      "label": "F2",
      "text": "Words in regs. 5-17 substituted (1.4.2017) by The Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 2017 (S.I. 2017/246), regs. 1(1), 6(a) (with reg. 9)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2008/594/regulation/15",
    "retrieved_at": "2026-10-29T03:34:59.035010+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}