{
  "url": "https://openlegislation.uk/water-supply-water-quality-regulations-2018/regulation-35",
  "json_url": "https://openlegislation.uk/water-supply-water-quality-regulations-2018/regulation-35.json",
  "legislation": "wsi/2018/647",
  "legislation_title": "The Water Supply (Water Quality) Regulations 2018",
  "legislation_url": "https://openlegislation.uk/water-supply-water-quality-regulations-2018",
  "path": "regulation/35",
  "kind": "regulation",
  "number": "35",
  "heading": "Provision of information",
  "text": "(1) Any person may request a relevant supplier to send to the person making the request a copy of any record maintained by the relevant supplier under regulation 34 and the relevant supplier must, within 7 days of the receipt of the request, send a copy of the record requested to the person who requested it.\n(2) A relevant supplier must comply with a request under paragraph (1)—\n(a) in the case of a request relating to a water supply zone, free of charge if the person receives a supply of water in the zone; or\n(b) in any other case, on payment of such reasonable charge as the relevant supplier may determine.\n(3) Paragraph (1) does not oblige a relevant supplier to comply with a request which is vexatious.\n(4) Where a relevant supplier has previously complied with a request which was made by any person, paragraph (1) does not oblige it to comply with a subsequent identical or substantially similar request from that person unless a reasonable interval has elapsed between compliance with the previous request and the making of the subsequent request.\n(5) A water undertaker must include in, or append to, at least one of the accounts sent to each customer in any year a statement informing customers of their rights under paragraph (1).\n(6) As soon as possible after an event which, by reason of its effect or likely effect on the water supplied by a relevant supplier, gives rise or is likely to give rise to a significant risk to human health the relevant supplier must notify—\n(a) in every case—\n(i) every appropriate local authority;\n(ii) the Public Health Wales National Health Service Trust;\n(iii) the Council; and\n(iv) the Welsh Ministers; and\n(b) in any case where the event gives rise or is likely to give rise to a significant risk to human health in England—\n(i) Public Health England; and\n(ii) the Secretary of State.\n(7) Where a person has received a notification under paragraph (6), that person may require the relevant supplier to provide such further information relating to the event and its consequences as that person may reasonably require.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/wsi/2018/647/regulation/35",
    "retrieved_at": "2026-10-28T23:23:05.047051+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}